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QUESTIONS?
FAQ
Frequently asked questions
I want to change my personal info - Can I go back and edit my registration?
Sure, just do it 7 days before the event! Go to tacosnbeer5k.com> City Event Page > Edit My Event. Make sure to have your active email and password ready.
Yikes! We can’t attend after all – Can we get a refund?
While we have a strict no-refund policy, you may transfer or give your registration to someone else up to two weeks before the event. Once you’ve identified a new participant, please visit Edit My Event to complete the transfer. If you have any questions, contact us at tacosnbeer5k@gmail.com
I can’t find my confirmation email – What do I do??
If you can't find your confirmation email, please check your spam or junk folder, as they sometimes get filtered there. If it's still missing, visit the Edit My Event page to verify that the email address used for registration is correct.
My friend just decided to run – How do we add them to our team?
Everything is better with friends! If your friend has already registered, they can go to Edit My Event and join your team. If they haven’t registered yet, they can visit our website, register, and enter the desired team name during registration.
I finished registering – Can I go back and add a purchase?
Sure! You are welcome to add additional purchases until a couple of days before the event – Go to tacosnbeer5k.com> City Event Page> Edit My Event. Or you can visit tacosnbeer5k.com > Contact Us.
Can someone else pick up my packet for me?
Yes! They just need a copy of your ID (photo is fine), a signed consent form saying something like “I allow (insert name) to receive my race packet,” and their QR code or email receipt.
Wait, where and when is the packet pick-up?
For more information, visit TacosNBeer5k.com > City Event Page > Packet Pick-Up. Emails sent by —Runcarrera TEAM with more information will be shared 2 weeks, 1 week, and 24 hours before each race.
If you have any further questions, please contact us at tacosnbeer5k@gmail.com
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